Santa Cruz Veterinary Clinic continues to be very busy and we are grateful to all of our wonderful clients and their owners! As a reminder, please know that puppies continue to be at risk for parvo virus and distemper infection until their vaccination series is completed at 4 to 5 months of age. ONE VACCINE IS NOT ENOUGH TO PROTECT YOUR PUPPY. Although we see parvo and distemper cases year round, we always see more cases in the summer. Most of these sick puppies were either started on their vaccines too late, never got their shots, or only had one shot and the owners failed to keep them boostered. Puppies need to start vaccines at 6-8 weeks of age and get a booster shot monthly until four to five months of age. Rabies vaccine is given at three months of age, but not sooner. We also recommend routine deworming for all puppies since rate of worm infection is high.
We installed our new software and medical record program and developed customized receipt and vaccination certificates to improve our medical record keeping. As with any large program implementations, it had its challenges and a big learning curve but we are hoping that it will ultimately improve service and efficiency to our clients. We appreciate your continued patience as all of our staff becomes more comfortable and efficient in navigating the program.
Our phone problems have been fixed and our lines are open and working! We do, however, receive a very high volume of calls and many clients often have to leave a message or call back to get through to an open line. The best time to call is between Noon and 2PM; this is when we receive a lower volume of calls. We check messages regularly through the day and will return calls within 24 hours, however, if you have an urgent issue with your pet, we recommend that you keep calling to get through an open line rather than leave a message.
We are very happy to announce that our non-profit entity, Asavet Charities, has received its mobile unit and is now operational in Arizona and New Mexico to offer free and low cost spay/neuter and basic wellness and vaccinations to rural areas across the Southwest. Please see our developing website at asavetcharities.org to make a tax-deductible donation or to keep updated on our new adventures. If your community or neighborhood is interested in sponsoring or scheduling a clinic, please contact Dr. Neal at email@example.com.