5408 S. 12th Ave., Tucson, AZ 85706

Phone: 520.889.9643 | Fax: 520.889.9023
By Appointment Only

May COVID-19 Update:

As of May 16, 2020, Arizona models suggest COVID cases peaking around the end of May.  Santa Cruz staff will continue to implement several safety protocols for ourselves and our clients.  We will be disinfecting public areas three times a day and continue to wear masks at all times on duty.  Exam rooms are sanitized between each use.  Staff are monitoring their own temperatures twice a day at home as well.  We ask clients who are sick DO NOT come to our clinic.  If you are COVID positive and have a family member or friend bring your pet to the clinic, please notify us ahead of time so we can take proper precautions.

Surgical check-in will still be taking place curbside and we will ask our wonderful clients to continue to be patient and wait in the parking lot in the car.  If you have a regular appointment, you will be asked to wait to be escorted into the clinic by a technician and go immediately into an exam room.  We ask that you stay in your assigned exam room during the whole visit.  Our technicians will take your payments to the front desk for you and will bring your medications or food you have purchased to the exam room.  Our staff is working very hard to try and streamline this as best as possible and WE APPRECIATE YOUR PATIENCE AND POSITIVE ATTITUDE!  We realize that it is getting hot outside and are trying to limit waiting as much as possible.   With that said, we must limit gathering in our lobby to enforce social distancing guidelines.  We are a very busy clinic and are striving very hard to make your visit as safe and efficient as possible. 

At this time, we anticipate these COVID procedures to last through June.  We will update protocols as Arizona Health Department updates on COVID activity across our state and what recommendations they publish.


We do now have commercially available COVID testing available for dogs and cats.  At his time, however, there is only very limited evidence of transmission from human to pet.  There have been some case studies of large cats at the Bronx Zoo and a case of house cats transmitting to each other in COVID positive households in Europe.  Understanding of interspecies transmission of COVID is very fluid and we don’t quite understand it, however, there is no evidence of dogs and cats being a reservoir or a vector for transmission.  The CDC guidelines for pet owners remain the same.  If you have COVID, you should preferably transfer animal care duties to another member of your household and limit exposure to your pets at home so YOU don’t infect THEM!  There are no cases of transmission from dog or cat to human; all cases to date have been from human to animal.    Animals can carry virus particles on their fur.  If you suspect COVID infection in your household, confirmed or not, please let us know ahead of time so our staff can take precaution and do not get exposed!

Thanks, Dr. Neal

Privacy Policy

Privacy Policy

Effective date: December 18, 2018

CS Design Studios (“us”, “we”, or “our”) operates the santacruzpet.com website (the “Service”).

We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, accessible from santacruzpet.com.

Information Collection And Use

We collect several different types of information for various purposes to provide and improve our Service to you.

Types of Data Collected

Personal Data

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). Personally identifiable information may include, but is not limited to:

  • Email address
  • First name and last name
  • Phone number
  • Address, State, Province, ZIP/Postal code, City
  • Cookies and Usage Data

Usage Data

We may also collect information about how the Service is accessed and used (“Usage Data”). This Usage Data may include information such as your computer’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

Tracking & Cookies Data

We use cookies and similar tracking technologies to track the activity on our Service and hold certain information.

Cookies are files with small amounts of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our Service.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

Examples of Cookies we use:

  • Session Cookies. We use Session Cookies to operate our Service.
  • Preference Cookies. We use Preference Cookies to remember your preferences and various settings.
  • Security Cookies. We use Security Cookies for security purposes.

Use of Data

Santa Cruz Veterinary Clinic uses the collected data for various purposes:

  • To provide and maintain the Service
  • To notify you about changes to our Service
  • To allow you to participate in interactive features of our Service when you choose to do so
  • To provide customer care and support
  • To provide analysis or valuable information so that we can improve the Service
  • To monitor the usage of the Service
  • To detect, prevent and address technical issues

We may also share your data with affiliated partners for use in associated or non-associated offers and/or marketing campaigns. We will never sell your data to any third party.

Transfer Of Data

Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.

If you are located outside the United States and choose to provide information to us, please note that we transfer the data, including Personal Data, to United States and process it there.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

Santa Cruz Veterinary Clinic will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.

Disclosure Of Data

Legal Requirements

Santa Cruz Veterinary Clinic may disclose your Personal Data in the good faith belief that such action is necessary to:

  • To comply with a legal obligation
  • To protect and defend the rights or property of Santa Cruz Veterinary Clinic
  • To prevent or investigate possible wrongdoing in connection with the Service
  • To protect the personal safety of users of the Service or the public
  • To protect against legal liability

Security Of Data

The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

Service Providers

We may employ third party companies and individuals to facilitate our Service (“Service Providers”), to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used.

These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.


We may use third-party Service Providers to monitor and analyze the use of our Service.

  • Google Analytics
  • Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.
  • You can opt-out of having made your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js, and dc.js) from sharing information with Google Analytics about visits activity.
  • For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: https://policies.google.com/privacy?hl=en

Links To Other Sites

Our Service may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Children’s Privacy

Our Service does not address anyone under the age of 18 (“Children”).

We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

Changes To This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the “effective date” at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

  • By email: info@santacruzpet.com
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